WHAT'S A SHOWSH?
I named my line after a nickname that's stuck since high school, following me out west to art school and then back again.
I ORDERED A PIECE ONLINE. WHEN WILL IT ARRIVE?
The designs on this website are handmade in limited production quantities, and may be made to order upon purchase. All orders that are in stock will be shipped within 3-5 business days, unless otherwise notified. Custom pieces or out-of-stock items will be made to order and will ship within 1-3 weeks, unless otherwise notified. Items that are "one-of-a-kind" are listed as such. To inquire about stock levels and turnarounds for specific items, kindly inquire via my Contact page.
All items ship via Canada Post Xpresspost, delivery confirmation included. Kindly choose "add signature" shipping option if desired. Showsh Designs is NOT responsible for any delivery delays once an item has shipped. To inquire about rush orders or shipping times for specific items, kindly submit a request via the Contact page.
Because of the handmade nature of these jewellery pieces, all sales are final. Where possible, exchanges may be accommodated within 30 days of receipt - items must be unworn and in original packaging. Purchaser is responsible for all return/additional shipping costs. If your item arrived defective, kindly contact me within 3 days of receipt.
DO YOU DO CUSTOM WORK?
Custom design is a bit of a leap of faith, but the reward is in the collaborative effort and the individuality of the end product. I include my commissions in my online portfolio as inspiration to other customers - if you wish to have a piece made that is wholly and exclusively your design, it may be subject to additional fees.
If you would like to discuss your ideas for custom work or to schedule a meeting, please use the contact form
and send as many details as possible, including budget, occasion, timeline, and any images that spark your imagination. Turn-around time for custom work depends on my production schedule. Often projects can be completed within 6 weeks, and rush projects may be accommodated at certain times. Late spring, late summer and early winter are heavy production cycles, and as much lead-time as possible is recommended.
I HAVE SOME OLD JEWELLERY I'D LIKE TO MELT DOWN. CAN YOU DO THAT?
Using your old metal to create something new can be a labour-intensive process due to the refining of the material that must occur in order for the metal to be made into clean, usable stock. If you have a sentimental attachment to it, it may be worthwhile to factor this into your budget. Alternately, for a small service fee, I can sell your metal to an industrial refinery and you can apply the cash towards your custom project. As long as the stones in your old jewellery are in good condition, we can usually incorporate those into the design of a new piece.
HOW CAN I KEEP MY SILVER LOOKING GREAT?
Sterling silver will oxidize naturally as it is exposed to air. While you are wearing your jewellery, the natural oils from your skin can act as a protective barrier to air exposure. The best way to prevent tarnish is to keep your jewellery sealed in Ziploc or airtight containers when it's not being worn. Often a jewellery polishing cloth is enough to bring the sheen back to your piece.
The easiest and gentlest way to clean your jewellery is to use a soft-bristle toothbrush (set it aside for this reason), and a paste made with baking soda and a bit of water. You can use this mixture along with very hot water (and if you wish, a gentle dishsoap) to scrub most residue and tarnish off your piece. Many commercial jewellery stores will offer professional cleaning as part of their repair services.